Policy

Accessibility Statement

Our commitment to making HelloHoliday usable by everyone.

Last updated July 1, 20261 min read

HelloHoliday is committed to providing a website and product that is accessible to the widest possible audience, regardless of ability.

Standards we follow

We aim to meet WCAG 2.1 Level AA across our web and mobile experiences. Our engineering team continuously audits new features for keyboard navigation, colour contrast, screen-reader labels, and focus management.

Assistive technology

  • Fully keyboard-navigable interface, including search, calendar, and checkout.
  • ARIA labels on interactive controls.
  • Support for OS-level dark mode, reduced motion, and text zoom.

Reporting a barrier

If you encounter an accessibility issue, please contact us. Include the page, the assistive technology you were using, and a short description. We take every report seriously and aim to respond within 5 business days.

Still need help?

Our support team replies to most enquiries within 24 hours.