How Payouts Work

The three steps

From booking to bank account

You should always know what your guest paid, what you'll receive, and when it lands.

Guest books your property
When a guest confirms a booking, payment is securely processed through HelloHoliday.
You'll receive a booking confirmation immediately.
Your payout is scheduled
Once the payment is captured, your payout is created automatically and scheduled for the checkout date of the stay.
You can see it under Upcoming payouts while the stay is in progress.
We send your payout
After the stay ends, our team releases the scheduled payout and the money is transferred to the bank account on your host profile.
You'll receive a payout notification, and the payout moves to Completed in your dashboard.

Example breakdown

Every booking shows the same breakdown in your dashboard, before and after the stay.

Your payout is the nightly total plus your cleaning fee, minus the platform fee on the booking (currently zero).

Host receives₹26,000

Your dashboard

Questions

How do I update my bank account?: Open your account verification section and edit your payout details. The fields shown depend on your country, for example account number and IFSC in India, or IBAN in Europe. Changes apply to payouts that haven't been released yet.
Can I download payout history?: Yes. Your Earnings page has a CSV export of your bookings and earnings, and the Payouts page lists every payout with its amount, reference and status.
What happens if a booking is cancelled?: A payout is only created once a booking is confirmed and paid. If the booking is cancelled, the scheduled payout is not released, and any amount you're still owed under the cancellation policy is paid out instead.
How are refunds handled?: Refunds are calculated from the cancellation policy that applied at the time of booking and returned to the guest's original payment method. If a refund happens before your payout is released, your payout is adjusted to match what you're owed.
Do taxes affect my payout?: Only where tax is collected on a booking. Any tax shown on the booking is handled separately from your earnings, and your payout amount is always the figure shown on the booking breakdown.

You'll always know what your guest paid, what you earned, and when you'll be paid. Nothing hidden, nothing unexpected.

Our support team replies to most enquiries within 24 hours.