Hosting FAQs

Answers to the questions new hosts ask most often.

How much does it cost to list?

Listing is free, and HelloHoliday charges 0% commission during launch. If we introduce a platform fee later, it will be shown on the booking before you accept it.

Do I need business insurance?

We recommend it. HelloHoliday does not provide insurance, so speak to a short-term rental insurer before you start hosting.

Can I decline a booking?

Yes, if you turn Instant Book off. Instant Book listings confirm eligible guests automatically; with Instant Book off, you review each request before it is confirmed.

Who cleans between guests?

Most hosts arrange their own cleaner. You can add a cleaning fee in the listing wizard to cover the cost.

Last updated 2026-07-01

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